Dead battery
Seller most likely had to know that this Phonak Com Pilot I was defective and had a dead /defective battery (will not charge) I am familiar with this model as I lost mine. Will cost mr a minimum of $150 to have the internal battery replaced and unit serviced. Am keeping it as they are no longer available for sale by Phonsk and this model is only one that will pair with my hearing aids. One might wish to consider a purchase of a used Com Pilot in the future from any seller.