The item I received was not working and visibly damaged. I contacted the seller and after pictures were sent they told me they’d refund me. A couple of days later they send a message asking if I’d like to keep the item and receive less than half of what I paid in return. I reply that the item is broken and therefore no reason for me to keep it. I tell them I’d like a full refund and I’ll send the item pack if they pay for shipping.
Since the last message I’ve received no response.
t***e (1012)- Feedback left by buyer.
Past month
Verified purchase
All good, fast despatch with a pain free sale
6***9 (72)- Feedback left by buyer.
Past month
Verified purchase
Seller advised item was broken, offered other items but not of interest so asked for a refund. Was advised they couldn’t process a refund so I need to raise a case when they should be able to but couldn’t. They should process refund. Had to open a case with eBay which shouldn’t be on me.
thysh_82 (173)- Feedback left by buyer.
Past 6 months
Verified purchase
Thanks for your trust and support , we will do better in the future .(#^.^#)