I contacted the seller to make them aware that, as an open box item, this may have been repacked with the incorrect hardware. They shifted the blame to the manufacturer/vendor. I was simply hoping there may have been an oversight and they may have the correct hardware. This was not the case and I felt like I received more of an ultimatum than a solution. As a parts salesman myself, I know the importance of customer satisfaction, even if it means I may not make as much or have to absorb the cost.
r***u (1202)- Feedback left by buyer.
Past month
Verified purchase
Fast shipment. Item okay for “well used” item.
4***j (130)- Feedback left by buyer.
Past month
Verified purchase
Excellent transaction
7***g (334)- Feedback left by buyer.
Past month
Verified purchase
Just what I needed!! SO grateful
r***y (18)- Feedback left by buyer.
Past 6 months
Verified purchase
Great experience buying from this seller! Accommodated pickup and was very communicative. Highly recommend!
r***t (1307)- Feedback left by buyer.
Past 6 months
Verified purchase
Exactly as described. Fast shipping. Packed with care. Great seller!