Neutral for 2 reasons. First, listing stated located in the U.S., but item was shipped from China. Secondly, while the replacement remote control works, it's a slightly smaller size than the HiSense brand, with smaller buttons that are closer together. It is made of lightweight, hard plastic like cheap toys are made of, and has sharply cornered edges rather than the smoother, more weighty, higher quality hand-feel of the brand name. If quality is more important than price, I would not recommend.