※Due to our summer holidays, products will be temporarily unavailable for purchase from August 9th to August 15th. We will continue to respond to any inquiries, so thank you for your continued support.
*We are based in Japan so replies may be delayed due to the time difference. In addition, our English-speaking staff are out of the office on Tuesdays and Saturdays. We appreciate your understanding.
*Items may be subject to customs processing depending on the item's customs value. As the buyer, you should be aware of possible import duties and taxes which buyers must pay and brokerage fees payable at the point of delivery. For more information, please refer to:
Fast shipping, perfectly packaged, everything as described. It had a great value and seller respond within reasonable time to messages. It’s a great seller. If you are located in the U States, be aware of real big fees from customs when your package comes. And get ready to spend two hours with the shipping company to get that paid. But none of that takes that it was all worth it.
o***s (19)- Feedback left by buyer.
Past 6 months
Verified purchase
The bike was listed as a 2024 model. The frame does not appear to be from 2024. Everything else, including the Ultegra Di2 groupset and overall condition, matched the listing accurately. Shipping cost is reasonable. The shipping time was impressively fast. The packaging was exceptional, very secure and well-protected. I’m satisfied with the purchase despite the frame year discrepancy. Good listed value, beware of high duties/taxes(US buyer). I’d recommend this seller.
3***a (8)- Feedback left by buyer.
Past month
Verified purchase
The delivery was much faster than the estimated day (I received it almost a month earlier than the estimated date). Since it was shipped internationally, there may be import duties/customs fees as stated in the shop’s details. The packaging was very secure, and the product quality matched the description exactly.
If there’s anything to improve, it would be the response time in chat, which can be a little slow—I’d like to see that improved. Overall though, this is a very good and trustworthy
_***n (4)- Feedback left by buyer.
Past 6 months
Verified purchase
Description was thorough and to the point. The shipping process was the best I have ever dealt with! They sent me tracking updates through eBay messages all throughout the shipping process. I paid the customs to UPS the moment I saw the message from them and the package arrived smoothly and with no issues! Super secure packaging as well!
One caveat: they shipped using UPS when the listing said FedEx. This was better for me as I prefer UPS, but it may be good to be upfront about this.
j***h (161)- Feedback left by buyer.
Past 6 months
Verified purchase
Great item and seller communication, but UK buyers take note
Very happy with the item – it arrived well packed and exactly as described. Communication with the seller was excellent throughout. The only issue was that the parcel was held in UK customs for nearly a month due to a missing commodity code, which delayed delivery. It would also have been helpful if the listing had mentioned the 20% import VAT, although I appreciate that’s ultimately my responsibility to check. Just something for UK bu
n***e (3)- Feedback left by buyer.
Past 6 months
Verified purchase
Item was exactly as described and were shipped and arrived to the US from Japan insanely fast. Packaging was minimal but perfectly executed to keep shipping costs down but protect the item. Items were priced very competively. With the free shipping from Japan I expected it to take a week or two at least but it arrived in 4 days. Great service.