Reply from: thunderoptics- Feedback replied by seller thunderoptics.- Feedback replied by seller thunderoptics.
Dear Sir,
We’re sorry to hear that your parcel did not arrive. Unfortunately, delivery issues can occasionally occur due to postal service errors.
There was no need to leave negative feedback — a simple message would have been enough. We are always here to help and would have gladly sent a replacement unit right away.
Customer satisfaction is our priority, and we remain at your disposal to resolve any issue promptly.
*****- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent light source for right angle and reflective fluorescence studies. High quality which is the norm with this company. I highly recommend this spectroscopy system and accessories.
Reply from: thunderoptics- Feedback replied by seller thunderoptics.- Feedback replied by seller thunderoptics.
Dear Shane Thompson,
It is a real pleasure to receive such positive feedback from users like you. As you rightly mentioned, we are committed to maintaining high standards while offering competitive prices tailored to users around the world.
We continue to develop new instruments dedicated to spectroscopy and its main applications, including gemology.
Thank you once again, Shane — it’s truly rewarding to read messages like yours!
Best regards,
The Thunder Optics Team
l***w (250)- Feedback left by buyer.
Past year
Verified purchase
This is a mind-blowing DIY project. Never realized how simple it is to make a spectrometer. The educational value of this DIY kit is priceless.
a***r (248)- Feedback left by buyer.
Past year
Verified purchase
Excellent seller. As described. Fast delivery. Very happy with the transaction. Nice doing business with you.