I ordered a traditional bead loom and I was sent a plastic one of way lesser quality. The communication of this seller is very poor as they did not get back in touch after I emailed them and asked for the item I paid for or a refund on this plastic. I feel like a reputable seller of have at least asked if the plastic one was ok but to just take it upon ones self to send the wrong item is a disservice. No matter the cause accident or otherwise, respond back plz.