I did not receive a swaddle or headband and I would like half a refund, please
Reply from: stockberrystudio- Feedback replied by seller stockberrystudio.- Feedback replied by seller stockberrystudio.
The Customer selected a 30"x40" Swaddle only in the drop down menu not the Swaddle + Hat set. After they received their order a 30"x40" Swaddle they messaged us and said they received a small blanket but not a Swaddle or headband and wanted a partial refund. The blanket they received is the swaddle the only thing they purchase and we showed them their receipt. After we showed them the receipt they kept demanding we send them a blanket and headband.
7***z (20)- Feedback left by buyer.
Past 6 months
Verified purchase
I am very pleased with my purchase and would highly recommend. The seller is very responsive and offers amazing customer service
Reply from: stockberrystudio- Feedback replied by seller stockberrystudio.- Feedback replied by seller stockberrystudio.
Thank you!!!
j***p (2714)- Feedback left by buyer.
Past 6 months
Verified purchase
It’s perfect- thank you so much- I will be buying again- these will make a GREAT gift!!!
Reply from: stockberrystudio- Feedback replied by seller stockberrystudio.- Feedback replied by seller stockberrystudio.
Thank you!!!
n***t (548)- Feedback left by buyer.
Past 6 months
Verified purchase
picture on ball was so small and smeared you cant tell who they are.not happy for what i paid
Reply from: stockberrystudio- Feedback replied by seller stockberrystudio.- Feedback replied by seller stockberrystudio.
The Customer never messaged us with a photo of the ball for us to send a replacement. If you have a problem with your order please send us a message within 30 days and we will be happy to assist you. Thanks!
n***n (434)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent transaction AAAA++++
Reply from: stockberrystudio- Feedback replied by seller stockberrystudio.- Feedback replied by seller stockberrystudio.