ssunfay

Seller feedback (9)

• 1***u (2)- Feedback left by buyer.

  Past month

  Verified purchase

  Awful experience! I gave the seller my measures, the dress came bigger than asked, so I decided to return, opened a return request and then decided to close because I thought i could have the dress tailored (it ended up being more expensive than the dress). Closing my return was my mistake but Ebay told me that only the seller could reopen the request. Seller refused to accept my return when they assured me I had 30 days to return. Seller takes days to reply and doesnt provide a clear answer.

  Reply from: ssunfay- Feedback replied by seller ssunfay.- Feedback replied by seller ssunfay.

  Hello, all our products are customized based on the images and customer requirements. Each item undergoes quality inspection before shipment, and none have issues prior to dispatch. Regarding returns, we strictly follow eBay's return procedures. Should any problems arise with the product, we will do our utmost to resolve them.
• s***f (3)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Loved the dress! It was a custom made order. A bit bigger than the size I have, but still good! Shipping was speedy! Worth the price.
• 5***o (5)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I try to always be honest... and although both the dress and the sleeves are off... the cape that I asked you to make turned out good, so thank you. But, I wish if only the dress was as good in reality as it looks in the photo...
• i***v (1)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Very beautiful dress, is a bit big on top but that can always be fixed. I love the dress.
• s***o (1)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The whole transaction was very fast, they respond very quickly to all your questions, and you can choose the color and style you want, I love this supplier.

  
• t***h (130)- Feedback left by buyer.

  Past year

  Verified purchase

  The dress i thought i was ordering does not match the photos . The top looks nothing like it and the rest doesn’t really match the photos either

  Reply from: ssunfay- Feedback replied by seller ssunfay.- Feedback replied by seller ssunfay.

  Hello, the product is also shipped after strict quality inspection. If you are not satisfied with the product, we do support return for refund. You will be refunded only after receiving the returned package.