Reply from: smartfireinjectors- Feedback replied by seller smartfireinjectors.- Feedback replied by seller smartfireinjectors.
Mail damaged it and ebay is handling the case. I copied below what ebay sent me.
You’re protected for this dispute
The buyer filed a payment dispute with their payment institution directly.
The good news is that there's nothing you need to do because you're protected for this dispute through eBay's seller protection policy. We’ll close this dispute once we receive the outcome from the buyer’s payment institution.