The feedback system here seems to be more about the item than the customer experience. I chose this seller for the 100% ratings even though the item was sold for a bit more than other sources. The eBay experience was of the expected quality. The seller was very much in tuned with eBay’s guidelines but didn’t seem much helpful outside of that. My freight forwarder recorded a different tracking number and when i tried to query this, instead of a simple answer, i was told to check with neighbours.