Shaver was shipped very fast. When I opened it and put the batteries in I realized it did not work. I tried another set of batteries. They did not work either. I reached out to seller and they were very apologetic saying that they did not open it to check Because it was factory sealed…. I understand that and do not hold that against the seller… Life happens! They quickly gave me a refund. Thank you for making this transaction issue correct! I would purchase from this seller again. Thank you😊