I waited over a month before leaving my feedback and I still have a bad taste in my mouth about this. The item was listed as free shipping on the east. I'm as far east in my location as possible. However, instead of reaching out and asking me if I would be will to cover some of the shipping cost (because I know a fire pit is heavy) he refunded me and them double the price of the item so he could still say free shipping. I have an LLC and I know bad business when I see it.
Reply from: jsmith521- Feedback replied by seller jsmith521.- Feedback replied by seller jsmith521.
All of my items are free shipping, and that had nothing to do with it. This item ships from a warehouse and for whatever reason, they would not ship to her address. My prices go up automatically when my supplier raises their price - shipping had NOTHING to do with it. Negative feedback was not deserved.
o***o (78)- Feedback left by buyer.
Past 6 months
Verified purchase
Great product. Fast shipping and fair price. Good seller.
0***c (573)- Feedback left by buyer.
Past month
Verified purchase
Quick shipping. But I ordered white and received beige. I have to paint them.
t***f (20)- Feedback left by buyer.
Past 6 months
Verified purchase
I bought and paid for this car then days later was notified it was no longer available. They asked if I wanted my money back. I thought that was a dumb question. After I responded, yes, they refunded my money. I likely won't buy from this seller again.
Reply from: jsmith521- Feedback replied by seller jsmith521.- Feedback replied by seller jsmith521.
This buyer is not telling the whole story - they were given two options, wait for the item to become available again, which usually happens fairly quick, or a full refund. They opted for the refund which was promptly sent.
a***y (58)- Feedback left by buyer.
Past year
Verified purchase
Seller was extremely helpful, answered all my questions immediately, and the item was shipped in record time. I opened the box immediately to make sure all parts and hardware were there and not damaged and I was not disappointed. Now to assemble it!
t***3 (1383)- Feedback left by buyer.
Past 6 months
Verified purchase
Seller had problems out of his control (Shipping Delays) but had an excellent customer service