transformers_us

Seller feedback (131,359)

• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I ordered a mirror cap and unfortunately received the wrong one, but the seller was very quick to respond when I reached out. They were polite, professional, and worked with me right away to resolve the issue. Even though the part wasn’t the right fit, I appreciate how the seller handled everything and made sure I was satisfied in the end. Great communication and customer service — thank you!
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great communication. Seller answered every question promptly. Parts were double boxed and arrived in perfect shape. (BTW, I had ordered the same part from a dealership and it shipped in a paper sleeve and arrived damaged and mangled beyond repair.) Fit was perfect. Great price. Made a huge difference on my Challenger. Best Ebay experience in a long time! Will buy from this seller again without hesitation!
• *****- Feedback left by buyer.

  Past month

  Verified purchase

  These guys not only had the best prices, but they got it shipped and delivered faster than any other of my packages I ordered from other sellers this week, and they were very proactive in reaching out to confirm delivery and satisfaction. Top-notch customer service!
• *****- Feedback left by buyer.

  Past month

  Verified purchase

  Received package with one end bent most likely during shipping. After opening package, I found one of them bent and damaged. I informed seller and sent a photo of the damaged part. Seller gave me a 50% discount. Will make sure to buy from this seller again.
• *****- Feedback left by buyer.

  Past month

  Verified purchase

  One part was broken in shipment, could have been packed with something to help prevent it from happening. Had to start a case from no response for nearly a week, but once contact was made, seller made it right and shipped another one. Outside of that it was an excellent transaction with super fast shipment.
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The shipping portion of the transaction was a bit confusing, I initially received a small piece of plastic instead, and they informed me that the actual item was being delivered via a different method. Although I initially didn’t believe it, the seller was truthful. The item arrived and is just as described. I’m happy with this, they did earn my trust.