After eagerly awaiting delivery on a pack of Lana Del Ray lipsticks, I received a transparent Mac Book cover instead, the seller said that the warehouse had sent the lipsticks, this wasn’t true! I agreed to a refund, but it was taking too long, so, I have now raised it with eBay buyer protection! They also want me to return the Mack Book cover, which I will happily do, as soon as I receive postage from them.