Avoid this seller at all costs. The second-hand Merrychef machine broke completely within three weeks. Engineers and the manufacturer confirmed a serious motherboard fault. Despite promising trays and pans, none were included—we had to pay £40 extra. The plug fuse failed the next day. After about 20 days, the machine stopped working entirely. The seller refused proper after-sales support and even suggested we fix it ourselves using a YouTube video. Two engineer visits, costing over £240, failed
t***1 (19)- Feedback left by buyer.
Past 6 months
Verified purchase
Really pleased, the product was in very good condition. The seller was very flexible in allowing me to collect at short notice. I will definitely buy from Kitchen Kreations again.
eBay automated feedback- Feedback left by buyer.
Past 6 months
Order completed successfully—tracked and on time
n***i (3)- Feedback left by buyer.
Past year
Verified purchase
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a***a (2)- Feedback left by buyer.
Past year
Verified purchase
Arrived in reasonable time and in very good condition, packaging was damaged in transit probably by royal mail but items were fine with packaging.
o***l (79)- Feedback left by buyer.
Past year
Verified purchase
Good communication. Arrived by expected date. Thanks.