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hpb-ruby

hpb-ruby

162K items sold
1.5K followers
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About us

Hello, and welcome to HPB_Ruby! We have been in business for over 50 years and we specialize in used books and media of all kinds. We ship via the US Postal Service and DHL from the USA. Items are processed and shipped from our facility within 2 business days.  Customer Service is our top priority!
Location: United StatesMember since: Oct 09, 2010Seller: hpb_ruby

Feedback ratings

Last 12 months

Positive6,773- positive feedback in last 12 months
Neutral133- neutral feedback in last 12 months
Negative87- negative feedback in last 12 months

Detailed Seller Ratings

Average for the last 12 months
Accurate description
4.8
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
5.0

Seller feedback (50,909)

  • t***t (305)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    AAAA++++ SELLER!!!! Book was shipped very quickly and item price was also good. My only complaint is the shipping packaging. This book came loosely placed in a plastic bag so I can't tell if the damage to the dust jacket happened in shipping or it was already in that condition. But, as I already stated, the overall price was good so I shouldn't really complain. Overall, I've had positive experience with hpb-ruby so I'd still definitely recommend buying from them.
  • e***i (159)- Feedback left by buyer.
    Past month
    Verified purchase
    Great book for a great price. Shipped quickly, but only packed in a poly bag, so the book suffered some mild corner damage in shipping. Aside from that, the book matched the description of its condition and I’m happy overall. Great seller!
  • 0***2 (619)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Initially I was mistakingly sent the wrong book. The seller quickly responded to my message and immediately corrected the situation by providing me the correct book at no additional cost. The item arrived in excellent condition and in a timely manner. Customer service and communication were excellent. Thank you so much!
  • w***e (1926)- Feedback left by buyer.
    Past month
    Verified purchase
    Item arrived quickly and was exactly as described. The packaging was secure and careful, ensuring everything arrived in perfect condition. Great value for the price—very happy with my purchase. Highly recommend this seller for smooth communication, fast shipping, and overall excellent service!
  • -***t (36)- Feedback left by buyer.
    Past month
    Verified purchase
    The book arrived quickly, undamaged, and in the condition described. The value was excellent. In every way, this was a five-star transaction. The packaging could have been more protective, based on my experience with used books received from other retailers, but fortunately, the book was not damaged in transit.
  • i***l (172)- Feedback left by buyer.
    Past month
    Verified purchase
    The book pictured/described in the listing isn't the book received. I accept partial blame as I didn't notice the listing title and the book title don't match. The book received has obvious signs of water damage but is still usable. I contacted the seller and was given the option to return the book but I don't have time to deal with it so I'm going to keep it. I'm leaving positive feedback because I did receive a quick response and a resolution to the problem from the seller.
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About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!299/1000