minorhaned0_fish_n_gamera

Seller feedback (7,872)

• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Thank you for the very fast delivery. They arrived from Japan to Europe in about a week, which is perfect. The knives were securely packaged and are in great condition, everything matches the photos. I look forward to renovating them. Thank you for the perfect communication and smooth transaction at a good price. I highly recommend this seller to everyone :-)
• *****- Feedback left by buyer.

  Past month

  Verified purchase

  OUTSTANDING CUSTOMER SERVICE! Item description was completely accurate and detailed. Shipping time was prompt despite the new US Custom tariff. Thorough, secure packaging. Communicated at least daily, helping greatly with the tariff delay on our end. I requested a bit of history on the vintage item. Seller's assistant personally performed extensive research using Japanese sources not available to me in the US. Fascinating history and detailed illustrations of traditional use. I learned a lot!
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The shipping was excellent, the seller even refunded a portion because the actual shipping was less than expected. It arrived quickly and was packaged perfectly with every item exactly as described. A much better value than buying Japanese tools in the United States. I highly recommend this seller and will buy from them again!
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Thank you for promt expedited shipping! The other part of my order is coming from a different vendor, in Japan, and I will not receive that for 7 to 10 weeks. Your shipments are always well packaged and arrive undamaged. Your descriptions are very accurate, and the value of your product is outstanding. That is much appreciated and verifies your 100% rating!
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great service, especially the seller communication. Shipment Door-to-Door, pricier than Post services but absolutelty worth it. Items where as described and packaged very nicely and efficiently. Looking forward for future purchases.

  
• *****- Feedback left by buyer.

  Past year

  Verified purchase

  I have been buying from this store for years without ever having a problem. The shipping is prompt as always, the communication with the seller is the best, the armored packaging leaves no room for damage to fragile items. The photos of the items never leave hidden spots with a defect, on the contrary they are highlighted by the seller. A better research on the price of some new products would help better. Personally, I appreciate a handwritten note with the seller's thanks.