At Elusive Surplus, we are a proud family-owned and operated online surplus store dedicated to delivering exceptional value through top-quality products and unmatched customer service. Our mission is to provide a seamless and satisfying shopping experience for every customer, whether you're seeking industrial tools, electronics, home goods, or rare finds at unbeatable prices. Being a family-run business, we bring a personal touch to every order, ensuring that our values of integrity, trust, and reliability are reflected in everything we do.
We believe that great service doesn't stop at the checkout. That's why we go the extra mile to make sure every interaction leaves a lasting, positive impression. Our knowledgeable and friendly team is always available to answer questions, offer support, and provide honest, helpful recommendations. With years of experience in surplus sales and a commitment to doing right by our customers, we strive to build long-term relationships and become your
Location: United StatesMember since: Aug 01, 2025Seller: elusivesurplus
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About us
At Elusive Surplus, we are a proud family-owned and operated online surplus store dedicated to delivering exceptional value through top-quality products and unmatched customer service. Our mission is to provide a seamless and satisfying shopping experience for every customer, whether you're seeking industrial tools, electronics, home goods, or rare finds at unbeatable prices. Being a family-run business, we bring a personal touch to every order, ensuring that our values of integrity, trust, and reliability are reflected in everything we do.
We believe that great service doesn't stop at the checkout. That's why we go the extra mile to make sure every interaction leaves a lasting, positive impression. Our knowledgeable and friendly team is always available to answer questions, offer support, and provide honest, helpful recommendations. With years of experience in surplus sales and a commitment to doing right by our customers, we strive to build long-term relationships and become your
Location: United StatesMember since: Aug 01, 2025Seller: elusivesurplus
As described, super smooth transaction and super fast shipping also, great communication and packaged to ride. Item works great. Takes you back. 5star, Highly recommend...
e***m (3238)- Feedback left by buyer.
Past month
Verified purchase
Recommended seller, AA++ accepts returns which is a huge plus. As described, value and shipping at greatprice.
i***a (872)- Feedback left by buyer.
Past 6 months
Verified purchase
Arrived on time. Everything pictured was included. Packaging could have been better. Nothing appears damaged so that's good. A bundle sale like this really needs to have a box. Overall good deal & I'm happy with it.
w***l (53)- Feedback left by buyer.
Past 6 months
Verified purchase
Although I would rather receive what I paid for and the backpack we received was not as pictured, the seller was kind and respectful and gave us a full refund. Shipping was fast and seller responded very quickly to messages and refunded same day.
Reply from: elusivesurplus- Feedback replied by seller elusivesurplus.- Feedback replied by seller elusivesurplus.
At Elusive Surplus, we take pride in standing behind every sale and are committed to ensuring complete customer satisfaction. In this instance, there was an honest error in the product the customer received. As soon as the issue was brought to our attention, we promptly issued a full refund. Additionally, as a gesture of goodwill, we allowed the customer to keep the original item. Our goal is to ensure every transaction meets our 100% satisfaction guarantee.
1***c (7)- Feedback left by buyer.
Past 6 months
Verified purchase
Item arrived within a fair timespan. Box had a corner breaking open. The console was packed securely. However! within a few days of light use, I discovered it had a delayed yellow light of death. It wasn't immediately noticable, so I can't discount the "tested" part of the description. I already initiated a return. Seller did review my profile with a generic review, so it may be an alt account of some other seller. Keep that in mind!
Reply from: elusivesurplus- Feedback replied by seller elusivesurplus.- Feedback replied by seller elusivesurplus.
Customer never reached out with any sort of initial issue and promptly started the return procedure. PS3 received, appears to have never been opened, tested or used.
Still wrapped in the same bubble wrap that it was initially packaged in with the same tape and markings. Not sure what his angle is, however, unpackaged, tested and PS3 is in good working condition as stated prior. Refunded the buyers purchase payment, appears to be a case of buyers remorse.
9***9 (92)- Feedback left by buyer.
Past month
Verified purchase
Packaged well and shipped fast. Item was exactly as described and pictured. Thank you.