The condition of compression travel bags is new. it appeared new and in sealed bag. The communication was good. After I made the purchase I was waited 5 days before contacting seller about the order. It was ridiculous waiting 5 days before shipping. Then it took 2 more days before item shipped off which made it a total of 7 days. Once shipped it took 2 more days to arrive by Amazon. Another seller selling items on eBay and they ship by Amazon. Same item sells for $13 cheaper.