Great experience seller ,I ordered 2 strip lights when the item was delivered there was only 1in the package,so messed seller and explained that I ordered 2 today I received other light just want to say thankyou for a great service
n***c (1123)- Feedback left by buyer.
Past 6 months
Verified purchase
Delivery was delayed, but courier at fault. They lost the first one, seller immediately sent another, which arrived in three days. Great service and communication. Thank you.
8***r (568)- Feedback left by buyer.
Past 6 months
Verified purchase
Didn't receive the item as seller advised of a problem with delivery,so offered a refund which I accepted as needed a heater ASAP for my tank. Refund received quickly.So although seller effectively cancelled the order, their communication was good and my money was back in my account quickly,I would use this seller again.
d***z (25)- Feedback left by buyer.
Past 6 months
Verified purchase
Item arrived very quickly and in decent condition. I raised one issue with it, and unexpectedly received extremely prompt messages from the seller, who were extremely keen to resolve the matter. This company clearly puts customer satisfaction as a very high priority. This is the first time I have bought from this seller but I was made to feel that my custom - and my satisfaction - was extremely important to them and I would be very happy to buy from them again - I would recommend this seller.
l**** (363)- Feedback left by buyer.
Past month
Verified purchase
As described, good price, well packed and fast delivery. Recommended seller.
i***e (1157)- Feedback left by buyer.
Past 6 months
Verified purchase
Item was broken on delivery, contacted the seller and was refunded, item was poorly packaged hence the damage, seeker was professional in refunding me