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bigbrands.direct

The seller is away until Jun 20, 2025. Expect a delay in delivery until they return.

bigbrands.direct

30K items sold
2.8K followers
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bigbrands.direct

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    About us

    AT bigbrands.direct WE ENDEAVOUR TO MAKE EACH AND EVERY SHOPPING EXPERIENCE THE BEST POSSIBLE FOR OUR VALUED CUSTOMERS. WE DO THIS BY ENSURING OUR CUSTOMERS GET THE BEST PRODUCTS AT THE BEST PRICE IN THE SHORTEST TIME POSSIBLE.WE STRIVE FOR 5 STAR POSITIVE FEEDBACK. IF YOU ARE HAVE BEEN HAPPY WITH YOUR SHOPPING EXPERIENCE WITH US PLEASE LEAVE 5 STAR POSITIVE FEEDBACK. THIS HELPS US TO KEEP OUR COSTS LOW AND PASS ON EVEN MORE SAVINGS TO YOU THE VALUED CUSTOMER.OPENING HOURS ARE 9.00AM-3.00PM MONDAY-FRIDAY CLOSED WEEKENDS. ORDERS PLACED FRIDAY DELIVERED MONDAY, ORDERS PLACED WEEKENDS GO OUT MONDAY, DELIVERY TUESDAY. WE ARE AN INTERNET COMPANY WE DEAL WITH ALL COMMUNICATIONS ONLINE ONLY! WE ARE UNABLE TO REPLY TO QUESTIONS OUT OF HOURS. Should you be unfortunate to experience an issue with your order, we request that you contact us so we can rectify it immediately. All returns made within 30 days. Does not affect your statutory rights. All items 1month warranty. No RETURNS AFTER 30 DAYS.
    Location: United KingdomMember since: Jan 12, 2016Seller: bigbrands.direct

    Business details

    VAT number: GB 245452509Additional Information: Big Brands Direct LLP Home Farm Industry, Unit 3, Home Farm, Warrington, Olney Milton Keynes Buckinghamshire MK46 4HN United Kingdom

    Feedback ratings

    Last 12 months

    Positive193- positive feedback in last 12 months
    Neutral6- neutral feedback in last 12 months
    Negative1- negative feedback in last 12 months

    Detailed Seller Ratings

    Average for the last 12 months
    Accurate description
    4.9
    Reasonable shipping cost
    5.0
    Shipping speed
    4.9
    Communication
    4.9

    Seller feedback (10,885)

    • t***n (208)- Feedback left by buyer.
      Past month
      Verified purchase
      Purchased, but was contacted within an hr by the seller to apologize as they had discovered the item had been damaged in storage. Full refund provided. Excellent communication
    • b***l (569)- Feedback left by buyer.
      Past month
      Verified purchase
      Happy with purchase
    • h***e (1759)- Feedback left by buyer.
      Past month
      Verified purchase
      Excellent Ebayer.Many thanks.
    • o***o (43)- Feedback left by buyer.
      Past month
      Verified purchase
      I never received the item, despite waiting a few days for an initial response explaining that the stock was damaged and not available. I found the situation to be quite confusing and an unnecessary hassle; the seller should have been more organised.
      Reply from: bigbrands.direct- Feedback replied by seller bigbrands.direct.- Feedback replied by seller bigbrands.direct.
      I new you were dissapointed you wouldn't want an item that was covered in paint. We destroyed it and was unable to send you photographic evidence. We reached out to you immediately as we are always honest with our customers. Shame you are not. You ordered late on the 9th May it was due to go out on the 10th May within timeframe. So you did not wait that is a lie. Refunded 10th May. Nothing confusing & unnecesary hassle and not unorganised.More lies. Informed & Refunded immediately with apology.
    • u***l (172)- Feedback left by buyer.
      Past month
      Verified purchase
      As described, great value for money
    • r***a (634)- Feedback left by buyer.
      Past month
      Verified purchase
      Good quality as described thanks
    See all feedback

    About us

    Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!1000/1000