I have contacted this Seller , to inform him that I send my Audi to get the ECU coded but did not work. I have also attached the report from the Audi Dealership from New Zealand to support my claim. Seller ask me to feight the item back to him at my cost. I am out of pocket of $230 for nothing plus freight cost. I don't think it's fair.
Reply from: autoservisberti2024- Feedback replied by seller autoservisberti2024.- Feedback replied by seller autoservisberti2024.
Thank you for your feedback. We understand your frustration, and we apologize for the inconvenience this situation has caused. As per our policy, we always thoroughly test all ECUs before they are sent out. However, in this case, we kindly requested that you send the unit back to us so we could double-check it. If there were any issues, we would have been happy to send a replacement.
7***s (936)- Feedback left by buyer.
More than a year ago
Verified purchase
Item arrived at damaged. I thought the packing problem, but the seller told he checked before shipping and there's no chance that only 2 pins have have been damaged during transportation. Seller did part refund.
o***m (39)- Feedback left by buyer.
More than a year ago
Verified purchase
The product works well. The delivery was ahead of schedule. Excellent.