Hello my name is steve and i run Family Memorials. I started selling on ebay around 12 years ago. The business is based in Taunton Somerset England and i ship my products worldwide. The core work i do is personalised memorial items but I do sell items for Birthdays ,Weddings and just about every other occasion.
Location: United KingdomMember since: Jun 09, 2010Seller: 2010mycustomdesigns
Lovely box - issue was the hinge was broken and had split the wood. Communication was prompt and stated would send another out, which I did not accept and asked for refund. Was told to send back to get refund. Never mind it would have been seen when fitting the hinge and still sent it out. I picked the box as I had lost my bit, wanted to store his ashes. Already distressed and then even more so when the box arrived damaged. Overall good communication but lacking
consideration
l***c (567)- Feedback left by buyer.
Past month
Verified purchase
Steve was very helpful answering my questions and sent me an image to check i was okay with the final look. He also created my cat's memorial plaque a few years ago which was just as lovely. My cat's plaque still looks untouched by the elements. Very good price for the quality of the product and felt like a very personal service.
AAA+++ Beautiful Quality. Stephen created
My item arrived and I just wanted to say you so much, I am overjoyed with the outcome, you have done such a brilliant job for me!