the songbook was not as described (“[m]inor edge wear on the cover, interior pages are clean and intact.”) – instead, the last couple of pages were considerably stained – I even found a dead insect in the songbook (see attachments) - the seller did apologize and offered to return the songbook – returning the songbook was however economically unreasonable because I had exported it to another country
Follow-up from: 7***o- Feedback followed up by buyer.- Feedback followed up by buyer.
nevertheless she or he declined a suggested partial refund without offering any other reasonable solution and only referred me back to opening a return with eBay – in my view, this falls short of the standard expected of an eBay seller in dealing with its customers, especially if it is a top rated seller, which „consistently delivers outstanding customer service“
0***c (389)- Feedback left by buyer.
Past month
Verified purchase
Good Transaction
i***e- Feedback left by buyer.
Past month
Verified purchase
Fantastic items Nice seller AAAAA Recommended
d***p (1893)- Feedback left by buyer.
Past month
Verified purchase
Fabulous earrings in Perfect, Pristine condition. Beautifully wrought in a fine, lightweight material. So elegant and unique. Great Price for the quality.