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Reducing Transaction Problems – Tips for Sellers
Selling online offers tremendous opportunities for profit. Like any business, it also involves some risk. Although the vast majority of transactions are completed without incident, it's impossible to completely eliminate the risk of fraud, buyer claims (filed with PayPal), or chargebacks (when a customer asks their financial institution to remove a charge from their credit card statement).
As a seller, you can take the following steps to ensure that your experience is successful.
Creating and managing your listing
Reducing Unpaid Items
eBay's research has shown that following a few simple tips can significantly reduce the frequency of unpaid items
After the listing ends
If you believe a buyer purchased or attempted to purchase an item with intent to defraud, please review the information on the Receiving Payments page to report the buyer.
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