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Excessive Postage Charges PolicySellers may charge reasonable postage and handling fees to cover the costs for mailing, packaging, and handling the items they are selling. While eBay will not prescribe exactly what a seller may or may not charge, eBay will rely on member reports and its own discretion to determine whether or not a seller’s postage, handling, packaging, and/or insurance charges are excessive. Postage and handling fees may not be listed as a percentage of the final sale price. Sellers who want to be sure they are in compliance with this policy may charge actual postage costs plus actual packaging materials cost (or less). In addition to the final listing price, sellers are permitted to charge: Actual postage cost: This is the actual cost for posting the item. Handling fee: Actual packaging materials costs may be charged. A handling fee in addition to actual postage cost may be charged if it is not excessive. Insurance: Sellers offering insurance may only charge the actual fee for insurance. No additional amount may be added, such as “self-insurance”. Sellers who do not use a licensed third party insurance company may not require buyers to purchase insurance. Tax: Only actual applicable country and equivalent taxes may be charged. For cross border transactions, sellers may not collect tariffs and duties. However, buyers may be responsible for actual applicable tariffs, and duties as requested by respective country laws. In the case of disagreements between buyers and sellers regarding postage charges, eBay encourages the parties to try to work the matter out. Violations of this policy may result in a range of actions, including:
Examples of violating listings:
Examples of listings in compliance:
This policy reduces the potential for confusion among bidders about the full cost of an item. Listings that include excessive postage fees lead to a poor buying experience and create an uneven playing field by putting sellers who charge reasonable postage charges at a disadvantage. These listings undermine the trust and legitimacy of eBay’s marketplace. Contact Customer Service
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