Help
Help
Enter your Help search terms (Example: “contact seller”)  Search Help PagesTips
Enter a Help topic here

Becoming a better buyer

We can help you get a great deal - whether it's negotiating a Best Offer, or taking advantage of a Second Chance Offer. We can also help make your experience more uniquely yours - from finding items from around the world, to purchasing items to benefit your favorite nonprofit organisation.

Solve a problem

From My eBay, go to “Buy,” and select “Didn't Win.” On the item listing page, click the “Second Chance Offer” link.

Help topics

Basics

Contact us

Have a question? We can help.

 Contact us

Ask eBay members

Get help from other eBay members. Visit the Answer Centre to post a question.