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Making a Best Offer
How to make a Best Offer
You can make a Best Offer on listings that have a Make Offer button
Once you've found an item you want to buy that accepts Best Offers, here's how to make your offer:
To submit your Best Offer:
If you've added the item to your Watchlist, you can also select Make Best Offer next to the item in your Watchlist.
Note: When you make an offer, you're committing to buy the item if your offer is accepted. If you entered your payment method when making your offer, you may be charged if the seller accepts.
How to find listings with Best Offer
Not all listings have the option to make an offer, but you can filter your search results to find sellers who do accept offers.
When you're searching for the item you'd like to buy, you can select Accepts offers at the top of the search results to see listings with Best Offer.
You can also use Advanced search to find Best Offer listings:
What happens after you make your offer
The seller has until your offer expires to decide whether to accept or reject your offer. They can also suggest another price. If they don't respond to you in that time, or if the listing ends before they respond, then your offer expires.
If the seller responds, they may:
Note: Your offer only applies to the item price. Shipping costs and all the other terms specified in the seller's listing remain the same.
Cancelling a Best Offer
When you make a Best Offer or a counteroffer, you're agreeing to buy the item if the seller accepts. However, if you've made a mistake when making an offer or a counteroffer, you can retract or cancel it in certain circumstances.
You can retract a Best Offer or counteroffer if:
As well as the above, timing is also important. You can retract an offer if:
You won't be able to retract your offer if:
If you're using the eBay desktop site, here's how to retract a Best Offer or a counteroffer if it meets the requirements above:
You can also cancel your offer on the item page by selecting Review offer and then Retract offer. If you're using a mobile browser or the eBay app, go to the Best Offer cancellation form to retract your offer.
Note: If you're a seller, you can retract a counteroffer through the Manage offers page. Open the item, select Manage offers and select the counteroffer you'd like to retract and then select Retract. Alternatively, you can access the Manage offers page through Seller Hub or the Selling section in My eBay.
Tips for making offers
When you've got your eye on something and have a certain price in mind, you can increase your chances of the seller accepting your offer by having a Best Offer strategy. Here are some tips for making offers:
Responding to an offer from a seller
If you watch an item or add it to your cart, the seller can send you a special offer for that item. If you receive an offer, you'll get an email and a message in My eBay. You'll also receive a notification on your phone if you've installed the app and enabled notifications. If you select Review offer in this message, you can review and respond to the offer.
If you'd like to accept the offer, select Accept offer and proceed to checkout to complete your purchase. If you're not interested in the offer, select Decline offer.
You can also make a counteroffer if you'd like to negotiate a better price. Here's how:
The seller can then accept your counteroffer, decline it, or send you a counteroffer. You can send a maximum of 5 counteroffers to the seller.
Each offer is valid for 24 hours or until an offer is accepted, whichever comes first. With a single item listing, the first buyer to accept the offer gets the item. With a multiple quantity listing, buyers can continue to avail of the offer until all items in the listing are sold or the offer expires.
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