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Trouble with Computers : Usefulness, Usability, and Productivity by Thomas K. Landauer (1995, Hardcover)
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About this product
Product Identifiers
PublisherMIT Press
ISBN-100262121867
ISBN-139780262121866
eBay Product ID (ePID)104767
Product Key Features
Number of Pages440 Pages
Publication NameTrouble with Computers : Usefulness, Usability, and Productivity
LanguageEnglish
SubjectComputer Science, General
Publication Year1995
TypeTextbook
Subject AreaComputers
AuthorThomas K. Landauer
FormatHardcover
Dimensions
Item Weight28.9 Oz
Item Length9.3 in
Item Width6.2 in
Additional Product Features
Intended AudienceTrade
LCCN94-048745
Dewey Edition20
TitleLeadingThe
IllustratedYes
Dewey Decimal658/.0285
SynopsisDespite enormous investments in computers since the 1970s, productivity in the very service industries at which they were aimed virtually stagnated everywhere in the world. If computers are not making businesses, organizations, or countries more productive, then why are we spending so much time and money on them? Cutting through a raft of technical data, Thomas Landauer explains and illustrates why computers are in trouble and why massive outlays for computing since 1973 have not resulted in comparable productivity payoffs. Citing some of his own successful research programs, as well as many others, Landauer offers solutions to the problems he describes., Landauer estimates that the application of these methods would make computers have the same enormous impact on productivity and standard of living that were the historical results of technological advances in energy use (the steam engine, electric motors), automation in textiles and other manufacture, and in agriculture. He presents solid evidence for this claim, and for a huge benefit-to-cost ratio for user-centered design activities backed by descriptions of how to do these necessary things, of promising applications for better computer software designs in business, and of the relation of user-centered design to business process reengineering, quality, and management.
LC Classification NumberQA76.5.L3226 1995
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