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The Customer-Centric You: Making Customers the Focus of Everything You Do by Stephen Hewett (Paperback, 2011)
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About this product
Product Information
One of the world's leading experts in the new discipline of 'customer-centricity' explains how it works - and shows how it can revolutionise both business and personal performance. Most businesses today understand the importance of listening to their customers - but not many have grasped the potential of actually reorganising their entire business to focus on customers in everything they do. Packed with real-life case studies, insights and checklists, this book provides readers with a practical guide to implementing customer-centricity throughout their business and personal lives. The message to readers: this book will transform your business performance, and take your career to a new level. More than just a business guide, this book shows readers how they can radically improve personal performance in many other aspects of their lives, too. Foreword by Mark Price, MD of WaitroseProduct Identifiers
PublisherManagement Books 2000 LTD
ISBN-139781852526726
eBay Product ID (ePID)97750909
Product Key Features
Number of Pages240 Pages
LanguageEnglish
Publication NameThe Customer-Centric You: Making Customers the Focus of Everything You Do
Publication Year2011
SubjectMarketing
TypeTextbook
AuthorStephen Hewett
FormatPaperback
Dimensions
Item Height210 mm
Item Weight430 g
Item Width148 mm
Additional Product Features
Country/Region of ManufactureUnited Kingdom
Title_AuthorStephen Hewett
TopicOpinion of the People
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