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Psychology for Effective Managers: Understanding and Managing Human Behaviour in the Workplace by Robert B. Burns (Paperback, 1996)

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Estimated delivery Mon, 11 Aug - Wed, 20 Aug

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About this product

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Managers and leaders need to be as savvy as psychologists to align their organization's goals with its people's desire for responsibility, satisfaction, and self-esteem. This book will deepen the readers' understanding of basic factors such as intelligence, values, perception, and personality, all of which affect an employee's performance. It also shows managers what to anticipate from various personality types such as introverts and extroverts, evaluate a candidate's personality traits during an interview, and establish appropriate rewards and motivations for each employee. Exercises let readers practice techniques for controlling and channeling stress, cultivating assertive but non-aggressive communications skills, and counseling employees.