Organizational Ombudsman : Origins, Roles and Operations - a Legal Guide by Charles Howard (2011, Trade Paperback)

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About this product

Product Identifiers

PublisherAmerican Bar Association
ISBN-101604427787
ISBN-139781604427783
eBay Product ID (ePID)92477342

Product Key Features

Book TitleOrganizational Ombudsman : Origins, Roles and Operations-A Legal Guide
Number of Pages649 Pages
LanguageEnglish
TopicPublic Affairs & Administration, Litigation, Alternative Dispute Resolution, Arbitration, Negotiation, Mediation
Publication Year2011
GenreLaw, Political Science
AuthorCharles Howard
FormatTrade Paperback

Dimensions

Item Weight0 Oz
Item Length9 in
Item Width6 in

Additional Product Features

Intended AudienceTrade
TitleLeadingThe
SynopsisAn essential resource for ombudsmen, dispute resolution professionals, in-house counsel, corporate executives, university administrators, compliance officers, and human resources personnel, this book provides a history of the evolution of the role of an organizational ombudsman. It explains why such a function is important for organizations and the pressures on organizations from developments in criminal law, employment law, and corporate governance and regulation. The book provides: A detailed rationale for the creation of ombudsman offices, including a review of demographic data and workplace/societal changes in technology and globalization that have influenced how we work and interact in large organizations. Suggestions for structuring and documenting an ombudsman program and how to address issues that arise in litigation. A comprehensive presentation of various legal issues associated with organizational ombudsman programs, including collecting cases that deal with imputed notice and confidentiality. Topics of interest to ombudsmen and to those with whom they work, including discovery tools, arbitration and mediation, the federal sentencing guidelines, the Cleary Act, constitutional limitations on claims of privilege, and the European Union Data Privacy Directive. Numerous examples of how ombudsmen function in their organizations to illustrate how they are effective in addressing issues that people would not otherwise raise., This book provides a detailed rationale for the creation of ombudsman offices; suggestions for structuring and documenting an ombudsman program and how to address issues that arise in litigation; a comprehensive presentation of various legal issues associated with organizational ombudsman programs;and numerous examples of how ombudsmen function in their organizations to illustrate how they are effective in addressing issues that people would not otherwise raise.
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