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Listening Skills by Ian MacKay (Paperback, 1998)

The_Book_Fountain (184468)

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About this product

Product Information

Listening Skills describes techniques and activities to improve your listening ability and makes clear why effective listening is such a crucial management. Clear explanations will help you: recognise the inhibitors to listening - improve your physical attention so you are seen to be listening - listen to what is really being said by analysing and evaluating the message - ask the right questions so you understand what is not being said - interpret tone of voice and non-verbal signals.

Product Identifiers

PublisherChartered Institute of Personnel & Development

ISBN-139780852927540

eBay Product ID (ePID)94877529

Product Key Features

Number of Pages62 Pages

Publication NameListening Skills

LanguageEnglish

SubjectManagement, Business

Publication Year1998

TypeTextbook

AuthorIan Mackay

FormatPaperback

Dimensions

Item Height196 mm

Item Weight100 g

Item Width132 mm

Additional Product Features

Country/Region of ManufactureUnited Kingdom

Title_AuthorIan Mackay