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Good Practice in Equal Opportunities by Rose Gilroy, Simon Marvin (Paperback, 1993)

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About this product

Product Information

In public service, quality service management is the new philosophy. This book argues that quality service must be based on equality. The opening section looks in detail at the operation of discrimination against black people, women, disabled people and the elderly. The second section looks in detail at the operation of institutionalised discrimination in planning, housing and the provision and management of public utilities. Drawing on a wide range of literature and research from practitioners, academic and public bodies, the book suggests different ways of thinking and ways of ensuring quality service for all.

Product Identifiers

PublisherTaylor & Francis LTD

ISBN-139781856283342

eBay Product ID (ePID)87111823

Product Key Features

Number of Pages164 Pages

LanguageEnglish

Publication NameGood Practice in Equal Opportunities

Publication Year1993

SubjectDisability, Zoology, Elderly Care

TypeTextbook

AuthorRose Gilroy, Simon Marvin

Subject AreaEconomic Sociology

SeriesAvebury Series in Planning

FormatPaperback

Dimensions

Item Height154 mm

Item Weight250 g

Item Width218 mm

Additional Product Features

Country/Region of ManufactureUnited Kingdom

Title_AuthorRose Gilroy, Simon Marvin