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Product Information

This text presents the concepts of organizational communication within a unique competency-based approach that incorporates personal knowledge, interpersonal sensitivity, communication skills, and ethical values. Blending theory, analysis, and practice more extensively than any other text on the market, Fundamentals of Organizational Communication provides an introduction to major organizational communication issues and theories and immediate application of the concepts presented.

Product Identifiers

PublisherAllyn & Bacon, Incorporated

ISBN-100205453503

ISBN-139780205453504

eBay Product ID (ePID)44129552

Product Key Features

Number of Pages504 Pages

Publication NameFundamentals of Organizational Communication

LanguageEnglish

SubjectBusiness Communication / General, Theater / General

Publication Year2005

FeaturesRevised

TypeTextbook

AuthorPamela Shockley-Zalabak

Subject AreaBusiness & Economics, Performing Arts

FormatHardcover

Dimensions

Item Height1.3 in

Item Weight33.1 Oz

Item Length9.4 in

Item Width7 in

Additional Product Features

Edition Number6

LCCN2004-063380

Dewey Edition22

Target AudienceCollege Audience

Dewey Decimal658.4/5

Edition DescriptionRevised Edition

Lc Classification NumberHd30.3.S55 2006

Table of Content1. Organizational Communication: A Competency-Based Approach. The Changing Nature of Organizations and Work. The Communications Era. Communication The Key to Organizational Excellence. Excellence in Communication Communication Competency. Organizational Communication A Competency-Based Approach. Basics of Human Communication The Human Communication Process The Construction of Shared Realities Concepts of Organizations Definitions of Organizational Communication Self-Assessment of Personal Development Needs. 2. Theoretical Perspectives for Organizational Communication. The Coronado Company's Quality Defects Case. Introduction. Functional Approach. The Meaning-Centered Approach. Emerging Perspectives. 3. Communication Implications of Major Organizational Theories. The Davis Instrument Company's Manufacturing Crisis. The Scientific Management School. Communication Implications of Scientific Management Theories. Scientific Management Theories in Contemporary Organizations. The Human Behavior School. Communication Implications of Human Behavior Theories. Human Behavior Theories in Contemporary Organizations. Integrated Perspectives Viewpoints. Communication Implications of Integrated Perspectives Viewpoints. Integrated Perspectives Theories in Contemporary Organizations. Postmodern, Critical, and Feminist Perspectives. Communication Implications of Postmodern, Critical, and Feminist Perspectives. Postmodern, Critical, and Feminist Perspectives in Contemporary Organizations. 4. Organizational Communication: Values and Ethical Communication Behaviors The Presidential Fact-Finding (Witch-Hunt?) Case. Values in Organizational Communication. Organizational Value Systems. Organizational Values and Diversity. Individual Values. Appraising Your Individual Value System. Ethics in Organizational Communication. The Organizational Conundrum. Ethical Dilemmas in Organizational Communication. Developing Ethical Standards in Organizational Communication. 5. Individuals in Organizations. Dave Green's First Real Job. Individuals in Organizations. The Intrapersonal Experience. Interpersonal Experiences. Forming Interpersonal Relationships. Trust and Interpersonal Relationships. Technology and Interpersonal Relationships. Increasing Interpersonal Effectiveness. 6. Groups in Organizations. Dave Green's Small-Group Experiences. Small-Group Experiences. Types of Groups. The Team-Based Organization. Group Development. Group Communication Roles. Working in Groups. Increasing Group Participation Effectiveness. 7. Leadership and Management Communication. The Case of the Invisible Manager. The Importance of Leadership and Management Communication. Theories of Leadership and Management. Distinctions Between Leadership and Management. Leadership and Management Challenges. Determinants of Leadership Effectiveness. Increasing Leadership Effectiveness. 8. Participating in Organizations: Developing Critical Organizational Communication Competencies. The Decisions, Problems, More Decisions Case. Defining Decision Making and Problem Solving. Influences for Decision Making and Problem Solving. Methods for Decision Making and Problem Solving. Barriers to Effective Decision Making and Problem Solving. Problem-Solving Processes. Increasing Decision-Making and Problem-Solving Effectiveness. Interviews in Organizations. Increasing Interview Effectiveness. Presentations in Organizations. Types of Organizatio

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Fundamentals of Organizational Communication by Pamela Shockley-Zalabak (2005, Hardcover, Revised edition)