Product Information
Conflict Management is an easy-to-read and high-powered tool for understanding and managing conflict situations. Conflict can spiral out of control, but if you understand how the spiral works you may be able to prevent it from even beginning. In this book you will find many options for managing conflict, including: planning goal setting compromise mediation Expert communicator Baden Eunson also takes an in-depth look at negotiation skills. He offers a visual and fresh approach to the work of strategies and tactics, negotiation styles, the importance of listening and questioning skills, the reasons why the location of negotiation can affect its outcome, and why the phrase 'win-win' is not a cliche but a technique for success.Product Identifiers
PublisherJohn Wiley & Sons Australia Ltd
ISBN-139780731406517
eBay Product ID (ePID)95421638
Product Key Features
Number of Pages160 Pages
Publication NameConflict Management
LanguageEnglish
SubjectSocial Sciences
Publication Year2007
TypeStudy Guide
Subject AreaOrganizational Sociology
AuthorBaden Eunson
Dimensions
Item Height242 mm
Item Weight192 g
Additional Product Features
Country/Region of ManufactureAustralia
Title_AuthorBaden Eunson