Table Of ContentAbout the Authors Preface Acknowledgments Part One: The Essentials of Communication Chapter 1 Communication: The Starting Line Chapter 2 Communicating in a Multicultural Society and World Chapter 3 Perception and the Self: The "I" Behind the Eye Chapter 4 Language and Meaning: Helping Minds Meet Chapter 5 Nonverbal Communication: Silent Language Speaks Chapter 6 Listening, Feedback, and Critical Thinking Part Two: Interpersonal Communication Chapter 7 Understanding Relationships Chapter 8 Person-to-Person: Relationships in Context Part Three: Communicating in a Small Group Chapter 9 Groups and Teams: Strategies for Decision Making and Problem Solving Chapter 10 Leading Others and Resolving Conflict Part Four: Communicating to the Public Chapter 11 The Speaker and the Audience: The Occasion and the Subject Chapter 12 Researching, Supporting, and Outlining Your Speech Chapter 13 Preparing Presentation Aids and Delivering Your Speech Chapter 14 Informative Speaking Chapter 15 Persuasive Speaking Appendix: Interviewing and Developing Professional Relationships Online Unit: Mass Communication and Media Literacy Answer Key Glossary Notes Credits Index
SynopsisCommunication Works 11e applies a new critical thinking framework to its core content, now in a more user-friendly 15-chapter organization. We have retained and revised the text s practical approach to communication, with a focus on the ways in which diversity, technology, social media, and ethical concerns both enrich and complicate our world. Students will learn what role communication plays in their lives today, in the classroom, and tomorrow, in the working world. And with Connect Communication , instructors and students have a print and digital solution to meet the needs of their course.", Communication Works 11e applies a new critical thinking framework to its core content, now in a more user-friendly 15-chapter organization. We have retained and revised the text's practical approach to communication, with a focus on the ways in which diversity, technology, social media, and ethical concerns both enrich and complicate our world. Students will learn what role communication plays in their lives today, in the classroom, and tomorrow, in the working world. And with Connect Communication , instructors and students have a print and digital solution to meet the needs of their course.