Human Resource Management in the Hotel Industry: Strategy, Innovation and Perfo
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Located in: Hertfordshire, United Kingdom
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eBay item number:152748410782
Item specifics
- Condition
- ISBN
- 9780415208093
- EAN
- 9780415208093
- Publication Year
- 1999
- Type
- Textbook
- Format
- Hardcover
- Language
- English
- Book Title
- Human Resource Management in the Hotel Industry: Strategy, Innovation and Performance
- Item Height
- 216mm
- Publisher
- Taylor & Francis LTD
- Topic
- Travel Guide, Management
- Item Width
- 138mm
- Item Weight
- 318g
- Number of Pages
- 188 Pages
About this product
Product Information
Over the last decade, human resource management has come to be viewed as the dominant paradigm within which analyses of the world of work have been located. This volume examines the nature and assesses the impact of HRM within a highly under-researched division of the service sector, namely the UK hotel industry. Common perceptions of management practices in the hotel industry typically include work intensification, high labour turnover, lack of training and poor career prospects, and casualised terms and conditions of employment. Using data from a survey of over 200 hotels, this book challenges such stereotypes by demonstrating that this part of the service sector is just as likely to have experimented with new approaches to HRM as the manufacturing industry. It suggests that primary influences on managerial decision-making in the hotel industry are no different from the primary influences affecting decision-making elsewhere, countering the argument that mainstream management theories are inapplicable within the hotel industry. Furthermore, where hotels emphasise the importance of service quality enhancement and where they introduce HRM as an integrated, mutually supporting package of practices, a strong relationship between HRM and organisational performance is proposed. Human Resource Management in the Hotel Industry is essential reading for students and researchers with a specific interest in the hotel and catering industry, but will also be of interest to researchers with a wider interest in HRM issues.
Product Identifiers
Publisher
Taylor & Francis LTD
ISBN-13
9780415208093
eBay Product ID (ePID)
87888438
Product Key Features
Book Title
Human Resource Management in the Hotel Industry: Strategy, Innovation and Performance
Format
Hardcover
Language
English
Topic
Travel Guide, Management
Publication Year
1999
Type
Textbook
Number of Pages
188 Pages
Dimensions
Item Height
216mm
Item Width
138mm
Item Weight
318g
Additional Product Features
Topic Area
Hotel Management
Series Title
Routledge Research in Employment Relations
Country/Region of Manufacture
United Kingdom
Item description from the seller
Business seller information
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eBay item number:152748410782
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