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Phnom Penh Water Story: Remarkable Transformation of an Urban Water Utility: New
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eBay item number:403885566439
Item specifics
- Condition
- Brand New: A new, unread, unused book in perfect condition with no missing or damaged pages. See all condition definitionsopens in a new window or tab
- Publication Date
- 2020-12-11
- Pages
- 153
- ISBN
- 9789813340640
- Book Title
- Phnom Penh Water Story : Remarkable Transformation of an Urban Water Utility
- Book Series
- Water Resources Development and Management Ser.
- Publisher
- Springer
- Item Length
- 9.3 in
- Publication Year
- 2020
- Format
- Hardcover
- Language
- English
- Illustrator
- Yes
- Genre
- Technology & Engineering, Science, Business & Economics
- Topic
- Earth Sciences / Hydrology, Environmental / General, Industries / Energy
- Item Weight
- 16 Oz
- Item Width
- 6.1 in
- Number of Pages
- Xxiii, 153 Pages
About this product
Product Identifiers
Publisher
Springer
ISBN-10
9813340649
ISBN-13
9789813340640
eBay Product ID (ePID)
4050414323
Product Key Features
Book Title
Phnom Penh Water Story : Remarkable Transformation of an Urban Water Utility
Number of Pages
Xxiii, 153 Pages
Language
English
Topic
Earth Sciences / Hydrology, Environmental / General, Industries / Energy
Publication Year
2020
Illustrator
Yes
Genre
Technology & Engineering, Science, Business & Economics
Book Series
Water Resources Development and Management Ser.
Format
Hardcover
Dimensions
Item Weight
16 Oz
Item Length
9.3 in
Item Width
6.1 in
Additional Product Features
Number of Volumes
1 vol.
Table Of Content
About this book.- Understanding Cambodia.- Phnom Penh Water Supply Authority.- Four Domain (4-D) Framework for analysis of urban water utility.- Analysis of PPWSA.- Gap analysis of four domains.- Views of the customers.- Key challenges facing PPWSA.- Lessons learnt for developing countries.- A Management Tool Kit for Chief Executives.
Synopsis
This book analyses how a water utility from a developing country, Phnom Penh Water Supply Authority, that was totally dysfunctional, corruption-ridden and literally bankrupt in 1993, became one of the most successful water utilities of the developing world in only about 15 years. By 2010, some of the performance indicators of this public sector utility were even better than London, Paris or Los Angeles. The book further analyses the enabling conditions that made this remarkable transformation possible. Based on this analysis, a framework is recommended for water utilities from developing countries so that they can also be transformed into functional, efficient, equitable and financially viable institutions on a sustainable basis., SECTION I Chapter 1 About this book 1.1 Book outline 1.2 Readership of the book 1.3 Background to writing of this book 1.4 Book structure Chapter 2 Understanding Cambodia 2.1 Cambodia 2.1.1 Political background 2.1.2 Administrative arrangements in Cambodia 2.1.3 Cambodian economy 2.2 Phnom Penh 2.2.1 Population 2.2.2 Area of Phnom Penh 2.2.3 Physical conditions 2.2.4 Economy Chapter 3 . 3.1 Phnom Penh Water Supply Authority 3.1.1 1959-1970: Period of expansion of water services (PPWSA 2020) 3.1.2 1970-1979: Period of conflict and instability 3.1.3 1979-1993: Period of turbulence 3.1.4 1993-2012: Transformation phase 3.1.5 Donor's role in revival of PPWSA during 2003-2012 3.1.6 Listing of PPWSA stock in 2012: A vote of confidence 3.1.7 Transformation of PPWSA under Ek Sonn Chan 3.2 Changing of the guard: 2012-2017 Chapter 4 Four domain (4-D) framework for analysis of urban water utility Chapter 5 PPWSA: Analysis 5.1 Physical domain of PPWSA 5.1.1 Rivers and seasonal direction of flow 5.1.2 Water treatment plants, their location and source of surface water 5.1.3 Phnom Penh's raw water requirement and prime source of raw water in 2016 5.1.4 Future raw water demand and location of new water treatment plants 5.1.5 Outlook on raw water for Phnom Penh 5.2 Operational domain of PPWSA 5.2.1 Capacity and production of treated water 5.2.2 Distribution of pipeline length 5.2.3 Performance of the water supply network 5.2.4 Non-revenue water and unaccounted for water 5.2.5 Water Supply and Sanitation Branch 5.2.6 Customer mix 5.2.7 Quality of water 5.2.8 Customer care 5.2.9 Internal organisation structure and management team 5.2.10 Outlook on operational performance 5.3 Financial domain 5.3.1 Revenue mix 5.3.2 Production cost 5.3.3. Unit realisations 5.3.4 Financial ratios 5.3.5 Social fund by PPWSA 5.3.6. Financial outlook 5.4 Regulatory domain 5.4.1 Water agencies in Cambodia 5.4.2 Ministry of Industry and Handicrafts 5.4.3 Water sector plans and policies 5.4.4 Regulatory outlooks Chapter 6 Gap analysis of four domains SECTION II 1 Introduction 2 Key learnings for water utilities in developing countries 2.1 Leadership 2.2 Stability of Chief Executive tenure and culture of the organisation 2.3 Autonomous institution 2.4 Non-revenue water reduction 2.4.1 Effective leaks repair 2.4.2 Updating customer base 2.4.3 Metering of all service connections 2.4.4 Fight against illegal connections 2.4.5 Standardised design of last mile service-connection 2.4.6 Gradual replacement of the old supply network 2.4.7 District metering area (DMA) programme 2.4.8 Introduction of internal service contracts 2.5 Data availability and reporting 2.6 Standardisation of treatment plant size 2.7 Connections to the poor 3 Key challenges for PPWSA and water services in Phnom Penh 3.1 Human resource planning and implementation in PPWSA 3.2 Phnom Penh Urban Master Plan 3.3 Evolving regulatory domain 3.4 Lack of financial support to PPWSA from government sources 3.5 Lack of centralised sewerage system in Phnom Penh 3.6 PPWSA listing on Cambodia Stock Exchange 4 Customer interviews
LC Classification Number
GE300-350
Item description from the seller
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