Steven Van Belleghem Customers the Day After Tomorrow (Paperback)

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US $46.16
ApproximatelyRM 195.25
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eBay item number:397105887443

Item specifics

Condition
Brand New: A new, unread, unused book in perfect condition with no missing or damaged pages. See all condition definitionsopens in a new window or tab
Subtitle
How to Attract Customers in a World of AI, Bots and Automation
EAN
9789401445214
Publication Name
Customers the Day After Tomorrow
Title
Customers the Day After Tomorrow
ISBN
9789401445214
Release Date
12/01/2017
Release Year
2017
Country/Region of Manufacture
BE
Category

About this product

Product Identifiers

Publisher
Lannoo N. V., Uitgeverij
ISBN-10
9401445214
ISBN-13
9789401445214
eBay Product ID (ePID)
236992387

Product Key Features

Book Title
Customers the Day after Tomorrow : How to Attract Customers in a World of Ai, Bots and Automation
Number of Pages
240 Pages
Language
English
Topic
Marketing / General, Customer Relations, Consumer Behavior
Publication Year
2018
Illustrator
Yes
Genre
Business & Economics
Author
Steven Van Belleghem
Format
Trade Paperback

Dimensions

Item Height
0.9 in
Item Weight
29.5 Oz
Item Length
0.3 in
Item Width
0.4 in

Additional Product Features

Intended Audience
Trade
Dewey Edition
23
Dewey Decimal
658.812
Synopsis
Phase 3 of digitalization has started. A phase of artificial intelligence has revolutionized the buying behavior of customers: collecting information, the buying process and customer service have changed dramatically. This book explains the impact of the 'internet of things', virtual assistants, bots and client data. But first of all this is a book about customers. In a world of automatization the most important question remains: how can I be customer-oriented? "Steven is a much asked for keynote speaker for our events, always a highlight. He has a unique and authentic style: with a combination of academic depth and well-built cases he spices up his presentations with a tremendous amount of humor." - Anthony Belpaire, Google Website: stevenvanbelleghem.com Youtube: StevenVanBelleghem/videos Twitter: @StevenVBe, -Based on research in more than 300 innovative companies, the visionary insights of bestselling author Steven Van Belleghem provide an answer on how to be customer-oriented in a world of automatization and digitalization -With a chapter by expert Peter Hinssen Phase 3 of digitalization has started. A phase of artificial intelligence has revolutionized the buying behavior of customers: collecting information, the buying process and customer service have changed dramatically. This book explains the impact of the 'internet of things', virtual assistants, bots and client data. But first of all this is a book about customers. In a world of automatization the most important question remains: how can I be customer-oriented? "Steven is a much asked for keynote speaker for our events, always a highlight. He has a unique and authentic style: with a combination of academic depth and well-built cases he spices up his presentations with a tremendous amount of humor." - Anthony Belpaire, Google Website: stevenvanbelleghem.com Youtube: StevenVanBelleghem/videos Twitter: @StevenVBe, *Based on research in more than 300 innovative companies, the visionary insights of bestselling author Steven Van Belleghem provide an answer on how to be customer-oriented in a world of automatization and digitalization*With a chapter by expert Peter HinssenPhase 3 of digitalization has started. A phase of artificial intelligence has revolutionized the buying behavior of customers: collecting information, the buying process and customer service have changed dramatically. This book explains the impact of the 'internet of things', virtual assistants, bots and client data. But first of all this is a book about customers. In a world of automatization the most important question remains: how can I be customer-oriented? "Steven is a much asked for keynote speaker for our events, always a highlight. He has a unique and authentic style: with a combination of academic depth and well-built cases he spices up his presentations with a tremendous amount of humor." - Anthony Belpaire, GoogleWebsite: stevenvanbelleghem.com Youtube: StevenVanBelleghem/videos Twitter: @StevenVBe
LC Classification Number
HF5415.5

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