Picture 1 of 1
High Value Low Cost: How to Create Profitable Customer Delight (
Condition:
Postage:
Located in: South East, United Kingdom
Delivery:
Varies
Returns:
Coverage:
Read item description or contact seller for details. See all detailsSee all details on coverage
(Not eligible for eBay purchase protection programmes)
Seller information
- 99.2% positive feedback
Registered as a Business Seller
Seller assumes all responsibility for this listing.
eBay item number:394789411733
Item specifics
- Condition
- Book Title
- High Value Low Cost: How to Create Profitable Customer Delight (
- ISBN
- 9780273604372
- EAN
- 9780273604372
- Publication Year
- 1994
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Publication Name
- High Value Low Cost: How to Create Profitable Customer Delight
- Item Height
- 240mm
- Publisher
- Pearson Education The Limited
- Item Width
- 162mm
- Subject
- Management
- Item Weight
- 600g
- Number of Pages
- 280 Pages
About this product
Product Information
BPM enables companies to meet new challenges on two fronts; the customer and the organization. This text shows how to determine the external factors which wil create market differentiation and develops the three ingredients which together build a differentiating customer proposition. It provides a two-step route map to change the internal capability to achieve corporate transformation.
Product Identifiers
Publisher
Pearson Education The Limited
ISBN-13
9780273604372
eBay Product ID (ePID)
13046638034
Product Key Features
Publication Name
High Value Low Cost: How to Create Profitable Customer Delight
Format
Paperback
Language
English
Subject
Management
Publication Year
1994
Type
Textbook
Number of Pages
280 Pages
Dimensions
Item Height
240mm
Item Width
162mm
Item Weight
600g
Additional Product Features
Series Title
Financial Times Series
Country/Region of Manufacture
United Kingdom
Item description from the seller
Business seller information
Value Added Tax Number:
- GB 724498118
Seller assumes all responsibility for this listing.
eBay item number:394789411733
Postage and handling
Item does not ship to United States
Item location:
South East, United Kingdom
Post to:
Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde Islands, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Cook Islands, Cyprus, Czech Republic, Côte d'Ivoire (Ivory Coast), Democratic Republic of the Congo, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, Equatorial Guinea, Eritrea, Estonia, Ethiopia, European Union, Falkland Islands (Islas Malvinas), Finland, France, French Guiana, French Polynesia, Gabon Republic, Gambia, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madagascar, Malawi, Malaysia, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Namibia, Nepal, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Niger, Niue, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of Croatia, Republic of the Congo, Reunion, Romania, Saint Helena, Saint Kitts-Nevis, Saint Lucia, Saint Vincent and the Grenadines, San Marino, Saudi Arabia, Senegal, Serbia, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, South Korea, Spain, Sri Lanka, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, United Arab Emirates, United Kingdom, Uzbekistan, Vanuatu, Vatican City State, Venezuela, Virgin Islands (U.S.), Wallis and Futuna, Western Sahara, Western Samoa, Zambia, Zimbabwe
Excludes:
Afghanistan, Austria, Azerbaijan Republic, Bangladesh, Belarus, Brunei Darussalam, Costa Rica, El Salvador, Fiji, Georgia, Germany, Kazakhstan, Libya, Maldives, Mozambique, Nauru, New Caledonia, Nigeria, Russian Federation, Rwanda, Seychelles, Somalia, Switzerland, Ukraine, United States, Uruguay, Vietnam, Yemen
| Handling time |
|---|
| Will usually ship within 1 business day of receiving cleared payment. |
| Taxes |
|---|
| Taxes may be applicable at checkout. Learn moreLearn more about paying tax on eBay purchases. |
Sales Tax for an item #394789411733
Sales Tax for an item #394789411733
Seller collects sales tax for items shipped to the following states:
| State | Sales Tax Rate |
|---|
Return policy
| After receiving the item, contact seller within |
|---|
| 30 days |
The buyer is responsible for return postage costs.
Seller feedback (1,822,793)
9***d (440)- Feedback left by buyer.
Past month
Verified purchase
Thanks
9***d (440)- Feedback left by buyer.
Past month
Verified purchase
Thanks
b***b (96)- Feedback left by buyer.
Past month
Verified purchase
Thanks
More to explore :
- Value Tales Children's & Young Adults' Fiction Books,
- Fiction Books & James Howe Fiction,
- Random House Value Publishing Staff Nonfiction Paperbacks Books,
- James Howe Fiction Paperbacks Books,
- Random House Value Publishing Staff Fiction Hardcover Books,
- Fiction Books & James Howe Fiction in English,
- Random House Value Publishing Staff Hardcover Illustrated Nonfiction Books,
- Random House Value Publishing Staff Fiction Books Fiction & in English,
- Random House Value Publishing Staff Fiction Ex-Library Fiction & Books,
- Random House Value Publishing Staff Fiction Hardcover Books with Dust Jacket