To provide good quality products and services to all our customers, we accept return or exchange within 30 days sincere the item is delivered. For any return, you need to provide the tracking details provided by the carrier. We do not suggest you take it to our warehouse by yourself, because you may fail to get your money back without the returning evidence.
For any question, please contact us via eBay message. We ensure you that every email will get a reply in 24 hours, including weekend and holidays. We hope that you will be pleased with your purchase. Your 100% satisfaction is our top priority.
If you are returning the item for the your reason, such as,
1. Doesn’t fit,
2. You don't need it anymore,
3. Change mind,
4. You don't like the article,
5. Order by mistake,
6. Found better price elsewhere
Please contact us at any time within 30 days since you received the item. We will issue you an authorization number for return. All returned items must be in brand-new condition, unused and with original tags and packaging.
If the issue is caused at our side, such as,
1. Item quality problem
2. Shipping damage
3. Parts missing.
4. We send you the wrong item.
Please provide pictures or videos to show the issue, and elaborate the issue details. Then, our engineer will look through the case. Once it is confirmed that the issue is at our side, we will accept your return and send you the return sheet, or we can reach an agreement on other ways to meet your satisfaction. We ensure you we will offer you the most reasonable solution.