Picture 1 of 1
Managing Industrial Services: From Basics to the Emergence of Smart and Remote S
Condition:
3 available
Postage:
Located in: Fairfield, Ohio, United States
Delivery:
Estimated between Tue, 9 Jul and Fri, 19 Jul to 43230
Returns:
Coverage:
Read item description or contact seller for details. See all detailsSee all details on coverage
(Not eligible for eBay purchase protection programmes)
Shop with confidence
Seller information
- 98.3% positive feedback
Registered as a Business Seller
Seller assumes all responsibility for this listing.
eBay item number:364702662614
Item specifics
- Condition
- Brand New: A new, unread, unused book in perfect condition with no missing or damaged pages. See all condition definitionsopens in a new window or tab
- ISBN-13
- 9783030727307
- Type
- NA
- Publication Name
- NA
- ISBN
- 9783030727307
- Book Title
- Managing Industrial Services : from Basics to the Emergence of Smart and Remote Services
- Book Series
- Management for Professionals Ser.
- Publisher
- Springer International Publishing A&G
- Item Length
- 9.3 in
- Publication Year
- 2022
- Format
- Trade Paperback
- Language
- English
- Illustrator
- Yes
- Genre
- Business & Economics
- Topic
- Industries / Service, Industries / General, Commerce, Information Management
- Item Weight
- 12.9 Oz
- Item Width
- 6.1 in
- Number of Pages
- Xvii, 218 Pages
About this product
Product Information
The increasing importance of industrial services and rapid digitalization towards smart and remote services pose opportunities as well as challenges to the manufacturing sector. This book provides a holistic understanding of industrial service management and guides companies into building capabilities and management practices for smart and remote services. By combining insights from research and practice, it offers a unique perspective on the core and enabling activities of manufacturing companies for growth in the service business. In essence, the first part covers action-based research findings regarding service strategy, organizational design, service innovation, service sales, services operations, and customer relationship management together with insights into value networks. The second part introduces outstanding practices from leading manufacturing companies in industrial and smart services. The book concludes with a summary of key messages and recommendations to navigate the landscape of industrial and smart service management successfully.
Product Identifiers
Publisher
Springer International Publishing A&G
ISBN-10
3030727300
ISBN-13
9783030727307
eBay Product ID (ePID)
20057285454
Product Key Features
Book Title
Managing Industrial Services : from Basics to the Emergence of Smart and Remote Services
Number of Pages
Xvii, 218 Pages
Language
English
Publication Year
2022
Topic
Industries / Service, Industries / General, Commerce, Information Management
Illustrator
Yes
Genre
Business & Economics
Book Series
Management for Professionals Ser.
Format
Trade Paperback
Dimensions
Item Weight
12.9 Oz
Item Length
9.3 in
Item Width
6.1 in
Additional Product Features
Dewey Edition
23
Number of Volumes
1 Vol.
Dewey Decimal
658.812
Lc Classification Number
Hd9980-9990
Table of Content
Part I: Theoretical Considerations.- Introduction to Managing Industrial Services.- Servitization of Manufacturing Companies.- Fundamentals of Industrial Service Management.- Service Strategy.- Organizational Structure.- Service Innovation.- Service Sales.- Service Operations.- Customer Relationship Management and the Value Network.- Outlook and Summary of Managing Industrial Services.- Part II: Insights from Practice.- Editorial to Managing Industrial Services: Insights from Practice.- Industrial Smart Services Facilitated by the Heidelberg Cloud.- Adaptive Service: Digital Service Platform and the Service Crowd Community.- Enabling the Dealer Network to Deliver Smart Services.- SKF: Rotating Equipment Performance, a Shift in Perspective--From Transactions to Outcomes.- Value Co-creation as Key to Customer Satisfaction in Digital Services Sales.- Applications of a Digital Twin for the Use of Compressed Air Stations: Concepts and Methods for Model-Based Automatic Planning, Design, Control, and Analysis of Compressed Air Stations.
Copyright Date
2021
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:364702662614
Postage and handling
Item location:
Fairfield, Ohio, United States
Post to:
Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan Republic, Bahamas, Bahrain, Bangladesh, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde Islands, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Cook Islands, Costa Rica, Cyprus, Czech Republic, Côte d'Ivoire (Ivory Coast), Democratic Republic of the Congo, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Islas Malvinas), Fiji, Finland, France, Gabon Republic, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norway, Oman, Pakistan, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Republic of Croatia, Republic of the Congo, Romania, Rwanda, Saint Helena, Saint Kitts-Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Vatican City State, Vietnam, Wallis and Futuna, Western Sahara, Worldwide, Yemen, Zambia, Zimbabwe
Excludes:
APO/FPO, Alaska/Hawaii, Barbados, Belarus, French Guiana, French Polynesia, Guadeloupe, Libya, Martinique, New Caledonia, Panama, Papua New Guinea, Reunion, Russian Federation, US Protectorates, Ukraine, Venezuela, Western Samoa
| Postage and handling | Each additional item | To | Service | Delivery*See Delivery notes |
|---|---|---|---|---|
| Free postage | Free | United States | Economy Shipping | Estimated between Tue, 9 Jul and Fri, 19 Jul to 43230 |
| Handling time |
|---|
| Will usually post within 10 business days of receiving cleared payment. |
| Taxes |
|---|
| Taxes may be applicable at checkout. Learn moreLearn more about paying tax on eBay purchases. |
Sales Tax for an item #364702662614
Sales Tax for an item #364702662614
Seller collects sales tax for items shipped to the following states:
| State | Sales Tax Rate |
|---|
Return policy
| After receiving the item, contact seller within | Refund will be given as |
|---|---|
| 30 days | Money Back |
The buyer is responsible for return postage costs.
Seller feedback (1,025,637)
-***e (394)- Feedback left by buyer.
Past month
Verified purchase
Excellent
t***r (112)- Feedback left by buyer.
Past month
Verified purchase
Arrived as described
w***w (11)- Feedback left by buyer.
Past month
Verified purchase
Shipping took a little bit because it had to come from a warehouse to the seller and back out again.. or something like that.. But it was all explained in an email after purchase..
More to explore :
- Management Textbooks,
- Management Textbook Textbooks,
- Antiquarian & Collectible Books Basic, General Cooking,
- Management Textbooks in English,
- Cooking Antiquarian & Collectible Books Basic, General Cooking,
- Management International Edition Textbooks,
- Management Study Study Guides Prep,
- Illustrated Antiquarian & Collectible Books Basic, General Cooking,
- Basic, General Cooking Original Antiquarian & Collectible Books,
- Basic, General Cooking 1850-1899 Antiquarian & Collectible Books