Leadership and the Customer Revolution : The Messy, Unpredictable and Inexplicab

US $13.29
ApproximatelyRM 55.49
Condition:
Like New
...NEVER READ........HAND WRITTEN NAME INSIDE COVER PAGE. IS COVER....AND A SCUFF TOP OF DUST ... Read moreabout condition
Breathe easy. Returns accepted.
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Located in: Little Falls, Minnesota, United States
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Estimated between Fri, 14 Nov and Tue, 18 Nov to 94104
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30 days return. Buyer pays for return shipping. If you use an eBay shipping label, it will be deducted from your refund amount.
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eBay item number:354206574760
Last updated on Nov 05, 2025 23:52:25 MYTView all revisionsView all revisions

Item specifics

Condition
Like New
A book in excellent condition. Cover is shiny and undamaged, and the dust jacket is included for hard covers. No missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. May be very minimal identifying marks on the inside cover. Very minimal wear and tear. See all condition definitionsopens in a new window or tab
Seller Notes
“...NEVER READ........HAND WRITTEN NAME INSIDE COVER PAGE. IS COVER....AND A SCUFF TOP OF DUST ...
Country of Origin
United States
Narrative Type
Nonfiction
Personalize
No
Inscribed
No
Type
CHRONICLE
Features
Dust Jacket
Vintage
Yes
Original Language
English
Personalized
No
Intended Audience
Adults
Signed
No
Era
1990s
ISBN
9780442018528
Category

About this product

Product Identifiers

Publisher
Wiley & Sons, Incorporated, John
ISBN-10
0442018525
ISBN-13
9780442018528
eBay Product ID (ePID)
978664

Product Key Features

Book Title
Leadership and the Customer Revolution : The Messy, Unpredictable and Inexplicably Human Challenge of Making the Rhetoric of Change a Reality
Publication Year
1994
Topic
Customer Relations
Number of Pages
290 Pages
Language
English
Genre
Business & Economics
Author
Gary M. Heil, Tom Parker, Rick Tate
Format
Hardcover

Additional Product Features

LCCN
94-022980
Dewey Edition
20
Dewey Decimal
658.8/12
LC Classification Number
HD57.7.H4 1995

Item description from the seller

About this seller

320Traderpete2

100% positive feedback32K items sold

Joined Sep 2007
Welcome to my eBay store. I sell FICTION & Nonfiction Books,MEN,WOMEN & CHILDREN'S CLOTHING,SHOES & BOOTS FISHING GEAR,U.S.& WORLDWIDE STAMPS,DVD,GAMES,& CD'S,FRAGRANCES,SPORTS, Spices,,DIE CAST ...
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Detailed Seller Ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
5.0

Seller feedback (15,034)

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  • n***g (12)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Fast shipping, well-packaged, and the item was exactly as listed. Only returning because I didn’t end up needing it—will definitely buy from this seller again!
  • l***l (509)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Good seller, fast shipping. Arrived as described and well-packaged. A+
  • k***i (3)- Feedback left by buyer.
    Past year
    Verified purchase
    Loved these beautiful shoes! Originally owned 7 years ago and was thrilled to find them again on eBay thanks to this seller 🥰 Pete put so much care and attention to packing them well to ensure they arrived in solid condition 🙌📦 The value of these is high as they are special to me and I was very glad to receive them in good quality today 😊 Pete, thanks for awesome customer service and shipment care! I appreciate it and would highly recommend your business to others 🥰🤗