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Qualitätsmanag ement für Nonprofit-Dien stleister. Ein Leitfaden für Kammern, Verb
Condition:
“Guter Zustand. Bibl.-Ex. Leichte Knickspuren. Leicht schiefgelesen. Innen sauber und gut.”
Postage:
Located in: Berlin, Germany
Delivery:
Estimated between Mon, 10 Jun and Thu, 20 Jun to 43230
Returns:
Coverage:
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Seller information
- 99.4% positive feedback
Registered as a Business Seller
Seller assumes all responsibility for this listing.
eBay item number:325490019925
Item specifics
- Condition
- Good
- Seller Notes
- “Guter Zustand. Bibl.-Ex. Leichte Knickspuren. Leicht schiefgelesen. Innen sauber und gut.”
- EAN
- 9783540620167
- ISBN
- 3540620168
- Produktart
- Lehrbuch
- Format
- Taschenbuch
- Erscheinungsjahr
- 1997
- Anzahl der Seiten
- 244 Seiten
- Autor
- Christoph Jaschinski
- Verlag
- Springer Berlin Heidelberg, Springer Berlin
- Publikationsname
- Qualitätsmanagement für Nonprofit-Dienstleister
- Sprache
- Deutsch
About this product
Produktinformation
Nicht nur Wirtschaftsunternehmen, auch staatliche, gemeinwirtschaftliche oder private Nonprofit-Organisationen sind heute zunehmend gezwungen, wirtschaftlich und kundenorientiert zu arbeiten. Folgerichtig wird ein organisationsumfassendes Qualitätsmanagement angestrebt. Die exisitierenden Leitfäden zum Aufbau von Qualitätsmanagementsystemen sind jedoch auf Wirtschaftsunternehmen ausgerichtet. Die Autoren dieses Leitfadens beschreiben deshalb praxisnah die Vorgehensweise, Methoden und Erfahrungen zum qualitätsorientierten Redesign der Dienstleistungserbringung. Sie bieten konkrete Unterstützung bei der Vorbereitung, Planung und Implementierung eines Qualitätsmanagements.
Produktkennzeichnungen
Herausgeber
Walter Eversheim
ISBN-10
3540620168
ISBN-13
9783540620167
eBay Product ID (ePID)
165411644
Produkt Hauptmerkmale
Produktart
Lehrbuch
Sprache
Deutsch
Anzahl der Seiten
244 Seiten
Verlag
Springer Berlin Heidelberg, Springer Berlin
Publikationsname
Qualitätsmanagement für Nonprofit-Dienstleister
Autor
Christoph Jaschinski
Format
Taschenbuch
Erscheinungsjahr
1997
Zusätzliche Produkteigenschaften
Hörbuch
No
Inhaltsbeschreibung
Paperback
Item Length
23cm
Item Height
1cm
Item Width
15cm
Mitautor
Andreas Reddemann
Item Weight
376g
Item description from the seller
Business seller information
Value Added Tax Number:
- DE 293487103
Seller assumes all responsibility for this listing.
eBay item number:325490019925
Postage and handling
Item location:
Berlin, Germany
Post to:
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Excludes:
Russian Federation
Postage and handling | To | Service | Delivery*See Delivery notes |
---|---|---|---|
EUR 19.00 (approx RM 97.09) | United States | Standard Postage (DHL Päckchen International) | Estimated between Mon, 10 Jun and Thu, 20 Jun to 43230 |
Handling time |
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Will usually post within 2 business days of receiving cleared payment. |
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Price displayed includes VAT. The final charge may be different depending on the delivery address. Learn moreLearn more about value-added tax. |
Sales Tax for an item #325490019925
Sales Tax for an item #325490019925
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Return policy
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Accepted within 1 month |
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