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Crucial Conversations Tools for Talking When Stakes Are High Paperback Book 2002

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US $4.49
ApproximatelyRM 19.21
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Condition:
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Located in: Kingwood, Texas, United States
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eBay item number:317065549295

Item specifics

Condition
Brand New: A new, unread, unused book in perfect condition with no missing or damaged pages. See all condition definitionsopens in a new window or tab
Binding
Paperback
Product Group
Book
Book Title
Crucial Conversations
Weight
0 lbs
IsTextBook
No
ISBN
9780071401944

About this product

Product Identifiers

Publisher
McGraw-Hill Companies, T.H.E.
ISBN-10
0071401946
ISBN-13
9780071401944
eBay Product ID (ePID)
2277182

Product Key Features

Number of Pages
264 Pages
Publication Name
Crucial Conversations: Tools for Talking When Stakes Are High
Language
English
Publication Year
2002
Subject
Training, Business Communication / General, Communication Studies, Negotiating, Interpersonal Relations
Type
Textbook
Author
Kerry Patterson, Ron Mcmillan, Al Switzler, Joseph Grenny
Subject Area
Language Arts & Disciplines, Psychology, Business & Economics
Format
Trade Paperback

Dimensions

Item Height
0.7 in
Item Weight
13.1 Oz
Item Length
9 in
Item Width
6 in

Additional Product Features

Intended Audience
Trade
LCCN
2002-001129
Dewey Edition
23
Dewey Decimal
302.346
Table Of Content
Acknowledgments Ch. 1 What's a Crucial Conversation? Ch. 2 Mastering Crucial Conversations Ch. 3 Start with the Heart Ch. 4 Learn to Look Ch. 5 Make It Safe Ch. 6 Master My Stories Ch. 7 STATE My Path Ch. 8 Explore Others' Paths Ch. 9 Move to Action Ch. 10 Putting It All Together Ch. 11 Yeah, But Ch. 12 Change Your Life End notes Index
Synopsis
When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. This wise and witty guide gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve positive outcomes that will amaze you., The New York Times Bestseller Learn how to keep your cool and get the results you want when emotions flare. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to: Prepare for high-impact situations with a six-minute mastery technique Make it safe to talk about almost anything Be persuasive, not abrasive Keep listening when others blow up or clam up Turn crucial conversations into the action and results you want Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
LC Classification Number
BF637.C45.C78 2002

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