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Service with SAP CRM By M. Kirchler, D. Manhart, J. Unger
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Located in: South East, United Kingdom
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Estimated between Thu, 6 Jun and Tue, 25 Jun to 43230
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- 99.1% positive feedback
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eBay item number:305313717992
Item specifics
- Condition
- Title
- Service with SAP CRM
- ISBN
- 9781592292066
- Publication Year
- 2009
- Type
- Textbook
- Format
- Hardcover
- Language
- English
- Publication Name
- Service with Sap Crm
- Publisher
- SAP Press
- Subject
- Computer Science
- Number of Pages
- 382 Pages
About this product
Product Information
In today s competitive business environment, maintaining a strong relationship with core customers is essential, particularly in the service area. With SAP CRM 2007, you can achieve optimal performance of your service processes and successfully position your company with your customers. This book covers the core business principles and mechanisms of CRM processes and teaches you how to implement and customize SAP CRM 2007 to achieve these goals and meet your specific requirements. Beginning with an introduction to the functionality, new interface, and relevant master data of SAP CRM 2007, readers get volumes of practical insights into the power of the service area. Everything from order management, resource planning, and mobile services to complaint management is covered. In addition, you'll find clear process descriptions, basic customizing settings, and step-by-step guidelines that illustrate the process design options. With this book, you ll discover critical success factors for your SAP CRM 2007 implementation, and gain practical insights from a real-life examples, that you can put to use immediately within your organization.
Product Identifiers
Publisher
SAP Press
ISBN-13
9781592292066
eBay Product ID (ePID)
90630282
Product Key Features
Publication Name
Service with Sap Crm
Format
Hardcover
Language
English
Subject
Computer Science
Publication Year
2009
Type
Textbook
Number of Pages
382 Pages
Additional Product Features
Country/Region of Manufacture
United States
Item description from the seller
Business seller information
Value Added Tax Number:
- GB 724498118
Seller assumes all responsibility for this listing.
eBay item number:305313717992
Postage and handling
Item location:
South East, United Kingdom
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| Postage and handling | To | Service | Delivery*See Delivery notes |
|---|---|---|---|
| GBP 8.99 (approx RM 53.76) | United States | Standard Postage (Standard Int'l Postage) |
| Handling time |
|---|
| Will usually ship within 1 business day of receiving cleared payment. |
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Seller feedback (2,861,386)
8***b (680)- Feedback left by buyer.
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m***6 (226)- Feedback left by buyer.
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Second hand book, but in very reasonable condition. Good price and it arrived quickly
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Very good service from this seller. I've bought several items from them
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