The Customer-Driven Company : Moving from Talk to Action by Richard C. Whiteley

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Located in: Bedford, New York, United States
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eBay item number:275769521582

Item specifics

Condition
Brand New: A new, unread, unused book in perfect condition with no missing or damaged pages. See all condition definitionsopens in a new window or tab
Narrative Type
Nonfiction
ISBN
9780201608137
Category

About this product

Product Identifiers

Publisher
Basic Books
ISBN-10
0201608138
ISBN-13
9780201608137
eBay Product ID (ePID)
64958

Product Key Features

Book Title
Customer-Driven Company : Moving from Talk to Action
Number of Pages
320 Pages
Language
English
Publication Year
1993
Topic
General
Genre
Business & Economics
Author
Richard C. Whiteley
Format
Trade Paperback

Dimensions

Item Height
0.7 in
Item Weight
16 Oz
Item Length
9.2 in
Item Width
6 in

Additional Product Features

Intended Audience
Trade
Dewey Edition
21
TitleLeading
The
Dewey Decimal
658.8/12
Synopsis
Rated by Fortune Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.

Item description from the seller

About this seller

me2u_or_u2me

99.2% positive feedback6.0K items sold

Joined Feb 2009

Detailed Seller Ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
4.7
Shipping speed
4.9
Communication
5.0

Seller feedback (2,468)

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  • c***h (1959)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The item was in very nice condition, as described. It was packaged very well and shipped quickly. A nice price as well!! Kudos to a recommended seller!!
  • b***5 (344)- Feedback left by buyer.
    Past month
    Verified purchase
    Shipping was on the expensive side but quick; packaging was fine, no problems; bag was as pictured and it was otherwise a good deal. Thanks!
  • r***e (1117)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Fast shipping. Records well packed. Item as described. Great value. Thank you.