Picture 1 of 4
Gallery
Picture 1 of 4
Have one to sell?
Customer Service Activity Book : 50 Activities for Inspiring Exceptional Service
US $15.00
ApproximatelyRM 63.54
or Best Offer
Condition:
Very Good
A book that has been read but is in excellent condition. No obvious damage to the cover, with the dust jacket included for hard covers. No missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. May be very minimal identifying marks on the inside cover. Very minimal wear and tear.
Oops! Looks like we're having trouble connecting to our server.
Refresh your browser window to try again.
Pickup:
Free local pickup from Brevard, North Carolina, United States.
Shipping:
US $5.97 (approx RM 25.29) USPS Media MailTM.
Located in: Brevard, North Carolina, United States
Delivery:
Estimated between Sat, 16 Aug and Fri, 22 Aug to 94104
Returns:
No returns accepted.
Coverage:
Read item description or contact seller for details. See all detailsSee all details on coverage
(Not eligible for eBay purchase protection programmes)
Seller assumes all responsibility for this listing.
eBay item number:256978651352
Item specifics
- Condition
- ISBN
- 9780814472590
About this product
Product Identifiers
Publisher
Amacom
ISBN-10
0814472591
ISBN-13
9780814472590
eBay Product ID (ePID)
44897071
Product Key Features
Book Title
Customer Service Activity Book : 50 Activities for Inspiring Exceptional Service
Number of Pages
304 Pages
Language
English
Publication Year
2005
Topic
Customer Relations
Illustrator
Yes
Genre
Business & Economics
Type
Activity Book
Format
Trade Paperback
Dimensions
Item Height
0.8 in
Item Weight
32.1 Oz
Item Length
11 in
Item Width
8.5 in
Additional Product Features
Intended Audience
Trade
LCCN
2004-030704
TitleLeading
The
Dewey Edition
22
Dewey Decimal
658.8/12
Edition Description
Activity Book
Synopsis
"From seasoned veterans to first-timers, any instructor, trainer, manager, consultant, or coach charged with improving customer service will find The Customer Service Activity Book a powerful resource. The activities can easily be used as a complete customer service training program or customized and used individually to address areas of concern. The Customer Service Activity Book presents an array of dynamic and engaging activities that: * Reinforce what good customer service is -- and is not * Demonstrate how to work together most constructively and efficiently * Prove the value and the importance of ""sharing the load"" * Show how to increase productivity and performance while enhancing relationships with customers Assembling 20 years of sales and customer service experiences in a wide variety of industries, The Customer Service Activity Book is a treasure trove of exercises for enhancing the quality of any customer service training program.", From seasoned veterans to first-timers, any instructor, trainer, manager, consultant, or coach charged with improving customer service will find The Customer Service Activity Book a powerful resource. The activities can easily be used as a complete customer service training program or customized and used individually to address areas of concern. The Customer Service Activity Book presents an array of dynamic and engaging activities that: * Reinforce what good customer service is - and is not * Demonstrate how to work together most constructively and efficiently * Prove the value and the importance of ""sharing the load"" * Show how to increase productivity and performance while enhancing relationships with customers Assembling 20 years of sales and customerservice experiences in a wide variety of industries, The Customer Service Activity Book is a treasure trove of exercises for enhancing the quality of any customer service training program." "
LC Classification Number
HF5415.5.D58 2005
Item description from the seller
Seller feedback (1,797)
- r***c (475)- Feedback left by buyer.Past monthVerified purchaseBeautiful book and carefully packaged. Thank you!
- h***1 (126)- Feedback left by buyer.Past monthVerified purchaseIt was extremely quick shipping and was well packaged and exactly as described. Beautiful piece to add to my library. Great value would buy them again.
- m***l (404)- Feedback left by buyer.Past monthVerified purchaseSpeedy shipping. Well packaged. Good product Would buy from again.
More to explore :
- Fiction Activity Books Books,
- Nonfiction Activity Books Books,
- Nonfiction Books Activity Books Books,
- Fiction Disney Activity Books Books,
- Nonfiction Collectibles Activity Books Books,
- Adults Nonfiction Activity Books Books,
- Nonfiction Games Activity Books Books,
- Travel Nonfiction Activity Books Books,
- Dinosaurs Fiction Activity Books Books,
- Young Adults Nonfiction Activity Books Books
Seller feedback (1,797)
- r***c (475)- Feedback left by buyer.Past monthVerified purchaseBeautiful book and carefully packaged. Thank you!
- h***1 (126)- Feedback left by buyer.Past monthVerified purchaseIt was extremely quick shipping and was well packaged and exactly as described. Beautiful piece to add to my library. Great value would buy them again.
- m***l (404)- Feedback left by buyer.Past monthVerified purchaseSpeedy shipping. Well packaged. Good product Would buy from again.